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Frequently Asked Questions

What is a Cosmetic Product Safety Report (CPSR) and why do I need it?

A CPSR is a legal requirement under EU Regulation (EC) No 1223/2009. It confirms that your cosmetic product is safe for human use. Without a CPSR, your product cannot be sold legally in the EU.

Can I sell cosmetics in the EU without a Responsible Person?

No. Appointing an EU-based Responsible Person is mandatory to legally place cosmetic products on the EU market.

What happens if I don’t comply with EU cosmetic regulations?

Non-compliance can result in product withdrawal from the market, fines, or legal action. It can also damage your brand’s reputation.

What is an EU Responsible Person (RP)?

The RP is an individual or company based in the EU who acts as the main contact point for regulatory authorities. They are responsible for ensuring product compliance, safety, documentation, and CPNP notification.

What is the CPNP and what does registration involve?

The CPNP (Cosmetic Product Notification Portal) is an EU system for notifying authorities about cosmetic products. It involves submitting product details, safety assessments, and label info to comply with EU laws.

Who can act as my Responsible Person?

It can be an authorized company, consultancy, or distributor based in the EU — but they must have the expertise to handle compliance and regulatory responsibilities.

Customer Reviews

Overall rating: 5 / 5 from 81 reviews.

Customer photo review of Cosmetic Product Safety Reports (CPSR) for Beauty Products (Single Product)

​I recently had to reach out to Phoenix regarding my account, and the level of service was exceptional. The support team responded quickly, communicated clearly, and resolved my issue on the very first contact. It is rare to find a company that combines such efficient service with genuine, friendly care. Highly recommended

Cosmetic Product Safety Reports (CPSR) for Beauty Products (Single Product)

Customer photo review of All in One Compliance Documentations | CPSR, PIF, SDS, SCPN/CPNP

Excellent service! The team was very professional, responsive, and easy to communicate with throughout the entire process. They prepared our Safety Data Sheet quickly and answered all of our questions. When Amazon requested revisions, they were willing to review and update the document, which shows that they truly stand behind their work and care about their customers. I highly recommend Phoenix Safety Consultants to anyone needing SDS documentation. Thank you for your excellent support!

All in One Compliance Documentations | CPSR, PIF, SDS, SCPN/CPNP

Customer photo review of All in One Compliance Documentations | CPSR, PIF, SDS, SCPN/CPNP

Risen Dank Super Service sehr fair und Sie helfen so gut es geht sehr viel wissen uns hilfe bei der Erstellung super Team . Kann es nur sehr sehr empfehlen . Auch schnell wirklich was versprochen wird wird gehalten.. Very Very Nice Thanks for all the Services

All in One Compliance Documentations | CPSR, PIF, SDS, SCPN/CPNP

Customer photo review of All in One Compliance Documentations (CPSR, PIF, SDS, SCPN/CPNP)

Fast, professional, and trustworthy service. My CPSR and CPNP registration were completed smoothly and within the promised timeframe. The team was always available to answer questions and provide support. I would definitely use their services again.

All in One Compliance Documentations (CPSR, PIF, SDS, SCPN/CPNP)

Customer photo review of Cosmetic Product Safety Reports (CPSR) for Beauty Products (Multiple Variants)

Fast and efficient without any problems - how you want it to be. Took option with 3 additional variants - what I need to submit was communicated clear and fast to me and the reports came very fast. Overall, before I started the process, it seemed scarily long and complicated, but it was rather swift and easy.

Cosmetic Product Safety Reports (CPSR) for Beauty Products (Multiple Variants)

Customer photo review of Cosmetic Product Safety Reports for Beauty Products (Single Variant)

I had a great experience working with Phoenix Compliance for my CPSR. Their team was very professional, knowledgeable, and efficient throughout the entire process. They guided me clearly on the requirements and ensured that my cosmetic product safety report was completed accurately and on time. The communication was excellent, and they were always ready to answer my questions and provide support whenever needed. The process was smooth and stress-free, which I really appreciated as a brand owner. I highly recommend Phoenix Compliance to any cosmetic brand looking for reliable and affordable CPSR services. Thank you for the excellent service.

Cosmetic Product Safety Reports for Beauty Products (Single Variant)

Customer photo review of All in One Compliance Documentations (CPSR, PIF, SDS, SCPN)

I would like to share my positive feedback regarding your support during the certification of my cosmetic product. The service and communication were excellent throughout the entire process. You were polite, professional, and very responsive, and all required documentation was completed quickly and efficiently. The process was clear, well-organized, and stress-free. Thank you for your professionalism and support. It was a pleasure working with you, and I would be happy to recommend your services.

All in One Compliance Documentations (CPSR, PIF, SDS, SCPN)

Customer photo review of Cosmetic Product Safety Reports for Beauty Products (Single Variant)

We have been working closely with our safety assessor for all CPSR preparations and consistently appreciate the high level of professionalism, precision, and regulatory expertise. All assessments are carried out thoroughly, reliably, and in full compliance with EU cosmetic regulations. Communication is clear, structured, and solution-oriented, which allows us to work efficiently even with frequent product launches. We highly value this cooperation and can fully recommend their services.

Cosmetic Product Safety Reports for Beauty Products (Single Variant)

Customer photo review of Cosmetic Product Safety Reports for Beauty Products (Single Variant)

Have used this company for a couple of years now, they’re always very reasonably priced and quick in responding and delivering what we need. As a small cosmetic company it means we can continue to be compliant and run our business efficiently knowing we are doing everything within the regulations as well as it being cost effective. Can’t fault their service so far !

Cosmetic Product Safety Reports for Beauty Products (Single Variant)

Customer photo review of All in One Compliance Documentations (CPSR, PIF, SDS, SCPN)

I worked with Phoenix Safety Consultants for the certification of my soaps and was extremely satisfied with the entire process. The team was professional, clear, and very supportive at every stage. I highly recommend their services!!

All in One Compliance Documentations (CPSR, PIF, SDS, SCPN)

Customer photo review of Cosmetic Product Safety Reports for Beauty Products (Single Variant)

I had a wonderful experience with Phoenix Cosmetic Safety. The communication was clear, friendly and very professional, and I felt genuinely supported throughout the whole process. I am very happy with the service and will definitely continue using Phoenix Cosmetic Safety for future projects. Highly recommended.

Cosmetic Product Safety Reports for Beauty Products (Single Variant)

Customer photo review of All in One Compliance Documentations (CPSR, PIF, SDS, SCPN)

We had an excellent experience working with Phenix Cosmetic Safety for the CPSR services of our product variants in London. Their team was extremely professional, knowledgeable, and responsive throughout the process. They guided us clearly on compliance requirements, made the CPSR process smooth and stress-free, and delivered the results on time. Highly recommended for anyone looking for reliable and expert cosmetic safety services!

All in One Compliance Documentations (CPSR, PIF, SDS, SCPN)

Great service! Good price, excellent service, communication was easy, our SDS were approved at the first attempt! Highly recommended!

Safety Data Sheets for Amazon USA Products