What's included in your EU Responsible Person service
An EU Responsible Person for your cosmetics, with CPNP notification and PIF management included.
Legal EU Responsible Person representation
Phoenix named as your designated EU Responsible Person, with compliant details for your label
CPNP notifications
Article 13 notifications for single- and multi-variant products, with confirmation of acceptance
Document and label oversight
CPSR, PIF and labels checked against Annex I, Article 19 and GMP (ISO 22716)
PIF management
Your Product Information File kept readily accessible to authorities at our EU address (Article 11)
Post-market surveillance
Serious undesirable effect reporting (Article 23), ingredient monitoring and recall coordination
Authority communication
The official contact point for competent authorities across EU member states
Choose your service
Fixed prices online. Choose your delivery speed on the next page.
How it works
Initial consultation
We review your product portfolio and your ownership and manufacturing structure.
Written mandate and appointment
You designate Phoenix as your EU Responsible Person by written mandate, as Article 4 requires, for your chosen term and product band.
Fill our Product Information Document
Send your CPSR, PIF, label artwork and product data so we can check them.
CPNP notification
We complete your Article 13 notifications and confirm acceptance.
Ongoing compliance support
We monitor regulatory changes and maintain your PIF records for the length of your plan.
Not sure which documents you need?
Tell us about your product and markets and we will tell you exactly what is required.
Frequently asked questions
Straight answers to what brands ask us most.
Send us your product details and a safety assessor will reply.
Do I need an EU Responsible Person for cosmetics?
Yes, if you sell cosmetics in the EU. Article 4 of Regulation (EC) No 1223/2009 allows only products with an EU-established Responsible Person on the market. Manufacturers outside the EU must designate one by written mandate.
Can a UK company be the EU Responsible Person?
Not if it is established only in Great Britain. The EU Responsible Person must be established in the EU; UK government guidance also accepts a Northern Ireland-established Responsible Person for the NI and EEA markets.
What does an EU Responsible Person do?
Ensures each product is safe and has a CPSR, submits the CPNP notification, checks Article 19 labelling, keeps the PIF accessible to authorities, reports serious undesirable effects and acts as your contact point with EU regulators.
How much does an EU Responsible Person cost?
From £850 for 1 year covering 1–3 products. A 1-year plan costs £1,150 for 4–10 products or £1,550 for 10+; multi-year plans run up to 5 years with unlimited products for £12,500.
How long must the Product Information File be kept?
For 10 years after the last batch of the product is placed on the market (Article 11). The Responsible Person keeps it readily accessible to authorities at the address on the label.
Will your details appear on my product label?
Yes. Article 19 requires the Responsible Person's name and address on the label, and we provide the compliant details to use.
Do you also offer a UK Responsible Person?
Yes. If you also sell in Great Britain you need a separate UK Responsible Person, which we provide.